Your formal engagement letter will arrive by email within one business day. Review it carefully, sign electronically, and return it to activate your matter. No work begins until the letter is signed.
Use the calendar below to book your onboarding strategy call. This is where we review your accounts together, identify the strongest grounds for your claim, and map out the case plan.
Can't schedule now? Email us and we'll find a time.
Gather and upload the following documents to your secure client portal. The sooner we have them, the faster your matter advances.
- □ All three credit reports (Experian, Equifax, TransUnion)
- □ Account statements showing the disputed item(s)
- □ Any correspondence from creditors or collectors
- □ Prior dispute letters or responses (if applicable)
- □ Court or repossession notices (if applicable)
- □ Photo ID (government-issued)
Upload documents via your client portal or bring them to your onboarding call and we'll guide you through the upload together.
After your documents are received and your onboarding call is complete, we'll deliver a written case assessment: what we found, which laws apply, and the recommended course of action. You'll have a clear picture before any next step is taken.
Once the plan is approved, we move. Demand letters, arbitration filings, correspondence management — you'll receive status updates at every milestone. You'll always know where your case stands.
We're here. Reach us by email anytime and a team member will respond within one business day.