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You're Enrolled — Welcome.

Your client file is being created. Here's exactly what happens from here.

What to Expect Next
1
Engagement Letter

Your formal engagement letter will arrive by email. Review it carefully, sign electronically, and return it to activate your matter. No work begins until the letter is signed.

2
Schedule Your 30-Minute Onboarding Call

Use the calendar below to book your onboarding strategy call. This is where we review your accounts together, identify the strongest grounds for your claim, and map out the case plan.

Can't schedule now? Email us and we'll find a time.

3
Upload Your Documents

Gather and upload the following documents to your secure client portal. The sooner we have them, the faster your matter advances.

Document Checklist
  • □ All three credit reports (Experian, Equifax, TransUnion)
  • □ Account statements showing the disputed item(s)
  • □ Any correspondence from creditors or collectors
  • □ Prior dispute letters or responses (if applicable)
  • □ Court or repossession notices (if applicable)
  • □ Photo ID (government-issued)

Upload documents via your client portal or bring them to your onboarding call and we'll guide you through the upload together.

4
Case Assessment & Options

After your documents are received and your onboarding call is complete, we'll deliver a written case assessment: what we found, which laws apply, and the recommended course of action. You'll have a clear picture before any next step is taken.

5
Active Representation Begins

Once the plan is approved, we move. Demand letters, arbitration filings, correspondence management — you'll receive status updates at every milestone. You'll always know where your case stands.

Questions before your call?

We're here. Reach us by email anytime and a team member will respond.

Email Us →

DISCLAIMER: Monay & Associates is a consumer advocacy firm. We are not an attorney, nor are we a member of the BAR. We do not provide legal advice nor do we practice law. This content in this communication is not legal advice.

Monay & Company, LLC, doing business as Monay & Associates  ·  30 N Gould St, Ste 24331, Sheridan, WY 82801  ·  hello@hiremonay.com